Questions, answered.

Book online 24/7 through our booking system. Choose your service, pick a time and confirm in a few clicks. You can also call or text us.

We recommend booking ahead to secure your preferred time, especially on weekends. Walk-ins are welcome when there is space.

Yes. Walk-ins are welcome whenever we have space. Booking ahead is the best way to guarantee a time.

Please give us at least 24 hours' notice to cancel or reschedule. Cancelling with less than 24 hours' notice is charged at 50% of the service price, and a no-show is charged at 100%.

Yes. A 1% surcharge applies to paywave and credit card payments.

Yes. Gift vouchers are available in store only, not online.

Yes. Group bookings are welcome with no limit on group size. Get in touch so we can plan enough time and space.

We offer a free fix within 7 days of your appointment for lifting or chipping that is due to our work.

Yes. Tools are sterilised in an autoclave, surfaces are cleaned with a hospital-grade disinfectant, and files and buffers are single-use.

Yes. We remove work done elsewhere at the standard removal price on our price list.

• BIAB / Builder Gel: a strengthening overlay that helps natural nails grow stronger.
• Gel-X extensions: lightweight, full-coverage gel extensions that look and feel natural.
• Acrylic nails: a durable extension option for long, strong nails with endless shape possibilities.
• SNS / Dipping powder: a lightweight alternative to acrylic, applied using a dipping method.

We recommend BIAB / Builder Gel, as it strengthens natural nails while allowing them to grow without breaking.

• BIAB / Builder Gel: 3–4 weeks
• Gel-X extensions: 2–3 weeks
• Acrylic nails: 3–4 weeks with proper maintenance
• SNS / Dipping powder: 3–4 weeks
• Gel polish: 2–3 weeks

• Lash extensions: available in Classic and Volume styles.
• Lash lifts: a natural treatment that curls and lifts your lashes.
• Lash tinting: darkens your lashes for a mascara-free look.

A lash lift lasts about 4–6 weeks for most clients.

Typically 3–4 weeks, depending on your natural lash cycle and aftercare. We recommend infills every 2–3 weeks to maintain fullness.

No. Mascara can weaken the adhesive and cause premature fallout.

A treatment that restructures brow hairs for a fuller, fluffy, well-groomed look. It lasts 4–6 weeks and works best for unruly or thin brows.

• Brow tinting: 2–4 weeks
• Brow shaping (waxing or threading): 3–6 weeks, depending on hair growth

• Arrive a few minutes early, with clean, polish-free nails if you are booking a manicure.
• For lash and brow treatments, come without eye makeup.
• If you need a removal, let us know in advance so we can allow enough time.

• Avoid long hot showers and swimming for the first 24 hours.
• Apply cuticle oil daily to keep nails hydrated.
• Wear gloves for household chores to prevent lifting or chipping.

• Keep lashes dry for 24 hours after application.
• Brush them daily with a clean spoolie.
• Avoid oil-based makeup and cleansers near your eyes.